Refund & Return Policy

Effective date: September 11, 2026. This policy applies to purchases from Nationwide Auto Parts at www.nationwideautopart.com.

7-day contact window

If a part arrives incorrect, incomplete or defective, contact us within 7 calendar days of delivery at +1 800 505 9906 or info@nationwideautopart.com with your order number and photos. Do not ship a part back until we issue a Return Merchandise Authorization (RMA).

What we accept

• Wrong part shipped due to our matching error.
• Parts that fail a documented warranty inspection.
• Uninstalled body and lighting parts in original packaging, undamaged and unpainted.

What we do not accept

• Parts installed, painted, cut, wired or modified.
• Electrical modules coded or cloned to a vehicle.
• Special-order OEM pieces marked non-returnable on the quote.
• Returns requested after the 7-day contact window, except where a written warranty still applies.

Restocking and freight

Buyer’s-remorse returns that we agree to take back may carry a restocking fee of up to 25% plus inbound freight. If we shipped the wrong part, we cover reasonable return freight that we arrange.

Refund method and timing

Approved refunds go back to the original payment method. Card refunds typically post 5–10 business days after we inspect the return. Core refunds pay after the core is received and accepted. We do not issue cash refunds for card purchases.

Chargebacks

Please contact us before disputing a charge so we can review photos and RMAs. We respond to merchant-bank retrievals with invoices, delivery scans and this published policy.